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Terms of Service

These terms govern your use of our website and professional services. Please read them carefully before engaging with Aolan Services.

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the website of Aolan Services, LLC ("Aolan," "we," "us," or "our") at www.aolan.shop (the "Site") or engaging our professional services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access the Site or use our services.

These Terms apply to all visitors, users, clients, and others who access or use the Site or our services. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Services Description

Aolan Services, LLC provides professional, scientific, and technical services including but not limited to:

  • Computer integrated systems design and architecture
  • Cloud computing and infrastructure solutions
  • Cybersecurity assessment and implementation
  • Data analytics and artificial intelligence solutions
  • Custom software development and integration
  • IT consulting and advisory services
  • Management, scientific, and technical consulting

The specific scope, deliverables, timelines, and fees for any engagement will be outlined in a separate Statement of Work (SOW) or Service Agreement executed between Aolan and the client.

3. Use of Website

3.1 Permitted Use

You may use our Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
  • Use the Site to transmit any malware, viruses, or other harmful code
  • Interfere with or disrupt the Site or servers or networks connected to the Site
  • Reproduce, duplicate, copy, sell, or resell any portion of the Site without our express written permission
  • Use any automated means, including bots, scrapers, or spiders, to access the Site
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

3.2 Intellectual Property

The Site and its entire contents, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — are the exclusive property of Aolan Services, LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business purposes. This license does not include the right to modify, reproduce, distribute, or create derivative works from any content on the Site.

4. Client Engagements

4.1 Service Agreements

Professional services engagements are governed by a separate Service Agreement or Statement of Work (SOW) that will outline the specific terms, including scope of work, deliverables, timelines, fees, payment terms, and confidentiality obligations. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall prevail with respect to the specific engagement.

4.2 Fees and Payment

Fees for our services are as specified in the applicable Service Agreement. Unless otherwise stated:

  • Project-based fees are due according to the milestone schedule outlined in the SOW
  • Retainer fees are due monthly in advance
  • Consulting fees are billed monthly based on hours incurred
  • Expenses reasonably incurred in the delivery of services will be reimbursed at cost
  • Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law

4.3 Client Responsibilities

Clients agree to:

  • Provide timely access to necessary information, systems, and personnel as required for service delivery
  • Designate a primary point of contact for project communications
  • Review and approve deliverables within the timeframes specified in the Service Agreement
  • Ensure that all information provided to Aolan is accurate and complete
  • Comply with all applicable laws and regulations in connection with the engagement

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the course of the engagement. "Confidential Information" includes business plans, technical data, trade secrets, know-how, algorithms, code, financial information, client lists, and any other information designated as confidential.

Confidential Information shall not be disclosed to any third party without the prior written consent of the disclosing party, except as required by law or as necessary for the performance of services under a Service Agreement.

6. Warranties and Disclaimers

6.1 Service Warranty

Aolan warrants that its services will be performed in a professional and workmanlike manner consistent with industry standards. If any deliverable does not conform to the specifications in the applicable Service Agreement, Aolan will, at its option, re-perform the work or refund the fees paid for that specific deliverable, provided that the client notifies Aolan in writing within 30 days of delivery.

6.2 Site Disclaimer

The Site is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, Aolan disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Site will be uninterrupted or error-free
  • The results obtained from the use of the Site will be accurate or reliable
  • Any errors in the Site will be corrected
  • The Site will be free of viruses or other harmful components

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AOLAN SERVICES, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Site
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SITE EXCEED THE AMOUNT OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNT YOU PAID TO AOLAN IN THE PRECEDING TWELVE (12) MONTHS, WHICHEVER IS GREATER.

For professional service engagements, liability limitations will be as specified in the applicable Service Agreement.

8. Indemnification

You agree to defend, indemnify, and hold harmless Aolan Services, LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

  • Your access to or use of the Site
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any rights of a third party, including intellectual property rights
  • Any content you submit or transmit through the Site

9. Termination

We reserve the right to terminate or suspend access to our Site immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

For professional service engagements, termination provisions will be governed by the applicable Service Agreement. Typically, either party may terminate with 30 days' written notice, and the client shall pay for all services performed and expenses incurred through the effective date of termination.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the use of the Site shall be resolved through the following process:

  • Informal Resolution: The parties shall first attempt to resolve the dispute through good-faith negotiation for a period of at least 30 days.
  • Mediation: If informal resolution fails, the parties agree to submit the dispute to mediation before a mutually agreed mediator.
  • Arbitration: If mediation fails, the dispute shall be finally resolved by binding arbitration administered under the rules of the American Arbitration Association (AAA), conducted in Aurora, Colorado.

11. Force Majeure

Aolan shall not be liable for any failure or delay in performing its obligations under these Terms or any Service Agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, epidemics, pandemics, government actions, fires, floods, earthquakes, strikes, labor disputes, internet outages, or power failures.

12. Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder, in whole or in part, without our prior written consent. We may assign our rights and obligations under these Terms without restriction. Any attempted assignment in violation of this section shall be void.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with any Service Agreement, constitute the entire agreement between you and Aolan Services, LLC regarding the use of the Site and our services, and supersede any prior or contemporaneous understandings or agreements, whether written or oral.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: